TERMS & CONDITIONS

Last Updated: July 8, 2026

Welcome to www.sbglobalbpo.com.

These Terms & Conditions (“Terms”) govern your use of our website (“Site”) and any content, features, resources, or services offered by SB Global BPO (“Company,” “we,” “our,” or “us”).

By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Site.

1. Acceptance of Terms

By using this Site, you confirm that you:

  • Are at least 18 years of age;

  • Have read and understood these Terms; and

  • Agree to comply with these Terms and all applicable laws.

SB Global BPO reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

2. Use of the Website

You may use this Site for purposes including:

  • Learning about SB Global BPO and our services;

  • Requesting information or consultations;

  • Contacting our team;

  • Downloading approved resources and materials;

  • Accessing general business information.

You may not use this Site to:

  • Engage in illegal or fraudulent activities;

  • Attempt unauthorized access to our systems or networks;

  • Scrape, copy, or extract data using automated tools without permission;

  • Upload viruses, malware, or other malicious code;

  • Misrepresent your identity or affiliation;

  • Infringe upon our intellectual property rights;

  • Interfere with the operation or security of the Site.

Violation of these Terms may result in restricted access, legal action, or both.

3. Intellectual Property Rights

All content available on this Site, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Icons

  • Images

  • Videos

  • Service descriptions

  • Downloadable materials

  • Website layout and design

  • Software and other digital assets

is the property of SB Global BPO or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Republish

  • Modify

  • Distribute

  • Sell

  • Display publicly

  • Reverse engineer

  • Create derivative works

from any Site content without prior written permission from SB Global BPO.

4. Accuracy of Information

We strive to provide accurate, current, and reliable information. However, we do not guarantee:

  • Completeness;

  • Accuracy;

  • Reliability;

  • Availability; or

  • Suitability for any particular purpose.

All information provided on this Site is for general informational purposes only and may be updated or changed without notice.

SB Global BPO is not responsible for:

  • Errors or omissions;

  • Outdated information;

  • Decisions made based on Site content.

For official pricing, proposals, service details, or contractual information, please contact us directly.

5. Third-Party Links

Our Site may include links to third-party websites or services for your convenience.

SB Global BPO:

  • Does not control third-party websites;

  • Does not endorse third-party content unless expressly stated;

  • Is not responsible for the content, policies, or practices of external websites; and

  • Shall not be liable for any damages resulting from your use of third-party websites.

We encourage Users to review the terms and privacy policies of any external websites they visit.

6. User Submissions & Communications

If you submit information through:

  • Contact forms;

  • Consultation requests;

  • Quote requests;

  • Email communications;

  • Download requests; or

  • Other online forms,

you agree that:

  • The information you provide is accurate and truthful;

  • SB Global BPO may contact you regarding your inquiry;

  • Communications may occur via email, telephone, SMS, WhatsApp, or other appropriate communication channels.

Your personal information will be handled in accordance with our Privacy Policy.

7. Service Descriptions

Descriptions of SB Global BPO’s services—including customer support, contact center solutions, appointment setting, sales support, virtual staffing, back-office services, AI-assisted support, and other outsourcing solutions—are provided for general informational purposes only.

Actual services, pricing, deliverables, service levels, and availability may vary based on:

  • Client requirements;

  • Project scope;

  • Operational capacity;

  • Service agreements; and

  • Business needs.

Nothing on this Site constitutes a legally binding offer.

Services become effective only after execution of a written proposal, agreement, or contract.

8. Limitation of Liability

To the fullest extent permitted by law, SB Global BPO shall not be liable for any damages, including but not limited to:

  • Direct damages;

  • Indirect damages;

  • Incidental damages;

  • Consequential damages;

  • Loss of profits;

  • Loss of revenue;

  • Loss of business opportunities;

  • Loss of data; or

  • Technical issues,

arising from or relating to:

  • Use of this Site;

  • Inability to access or use the Site;

  • Reliance on Site content;

  • Website interruptions;

  • Errors or omissions; or

  • Unauthorized access to our systems.

Your use of this Site is at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless SB Global BPO, its officers, employees, affiliates, contractors, and representatives from any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Site;

  • Your violation of these Terms;

  • Your violation of applicable laws; or

  • Your infringement of any third-party rights.

10. Website Availability

While we strive to maintain uninterrupted access to our Site, we do not guarantee:

  • Continuous availability;

  • Error-free operation;

  • Immediate correction of technical issues; or

  • Compatibility with every browser, operating system, or device.

We reserve the right to suspend, modify, or discontinue any part of the Site for maintenance, upgrades, security, or operational reasons without prior notice.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Belize, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of the Site shall be subject to the jurisdiction of the courts of Belize, unless otherwise required by applicable law.

12. Termination of Use

SB Global BPO reserves the right, at its sole discretion, to:

  • Suspend or terminate access to the Site;

  • Restrict use of certain features;

  • Refuse services or communications; and

  • Take legal action where appropriate,

if a User violates these Terms or engages in conduct deemed harmful to SB Global BPO, its employees, clients, partners, or systems.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

SB Global BPO

Website: https://www.sbglobalbpo.com

Email: info@sbglobalbpo.com

United States: +1 385 746 1584

Belize: +011 (501) 620-7051

WhatsApp: +011 (501) 620-7051